<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=979905748791482&amp;ev=PageView&amp;noscript=1">

Chatbot Features to set you Apart

Our chatbot platform allows you to create complex solutions from a carefully assembled set of features.

Book a platform tour
ubisend about header illustration

The right set of chatbot features

The ubisend platform has all the features you need to customise your chatbots to your exact requirements. We strive to provide you with all the tools you need and constantly add more.
ubisend onetwo icon

Conversational AI

Conversations are, of course, at the core of every chatbot. Advanced natural language processing techniques and machine learning technologies power your chatbot's every conversation, from hello to complex queries.

The conversation builder helps you leverage technologies like:

ubisend sun icon

Omnichannel

The ubisend chatbot platform can integrate with any communication channel you need. The chatbots you build live ubiquitously across any channels you want it to.

Don't force your users to come to you, put your chatbot where they are.

  • Website live chat widget
  • Website full-page takeover
  • Website embedded interface
  • Facebook Messenger
  • WeChat
  • WhatsApp
  • Telegram

And many more...

ubisend conversation icon

Conversational UX

Providing a superb conversational experience to users is paramount. Your chatbot is your brand and must act as such. A series of features ensure your users get the most out of every interaction.

  • Onboarding sequences and testing
  • Frequently asked questions
  • Exit features
  • Fallback to human
  • Sharing and virality
ubisend beam icon

Brand

Your chatbot is an extension of your brand. Every aspect of the chat experience is customisable to ensure you retain maximum control over its branding.

  • Rich media
  • Widget appearance
  • Full-page appearance
  • Icons
  • Emoticons
  • Use of humour
ubisend worm icon

Analytics & reporting

You can't improve what you can't measure. Create custom dashboards and monitor the things you need. Make sure your chatbots are delivering the value your business needs.

  • Engagement metrics
  • Retention metrics
  • Drop-off metrics
  • Funnels
  • Any custom metrics
  • Send any data to and from your own services
ubisend gated flow icon

Privacy & security

Protecting your users' privacy and keeping your data secure is of utmost priority. The ubisend platform adheres to the highest security certifications. Need more? Deploy ubisend inside your data perimeter and on your own servers.

Advanced chatbot features

Latest Insights

google offices
SalesMarketingTechnology

Working with Google and Archant

In January 2017, Google partnered with Archant and ubisend to turn over 150 years of newspaper archives into a conversational chatbot.

Read more