High-end chatbots are complex creatures built from a carefully assembled set of features.
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Conversations are, of course, at the core of every chatbot. Advanced artificial intelligence language techniques along with machine learning technologies power your chatbot's every conversation, from hello to complex queries.
Your chatbot is built with an omnichannel approach in mind. Deploy it on one, or multiple channels, at the same time, allowing your users to engage wherever it is most convenient. Perhaps even only make some features available on certain channels. Put your chatbot where your users are, rather than force your users to come to you.
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Providing a superb conversational experience to users is paramount. Your chatbot is your brand and must act as such. A series of features ensure your users get the most out of every interaction.
Your chatbot must represent your brand. Every aspect of the chat experience is customisable to ensure you retain maximum control over its branding.
You can't improve what you can't measure. Every chatbot is shipped with its own, custom dashboard. Monitor your progress via the metrics you and your business care about.
Protecting your users' privacy and keeping your data secure is of utmost priority. We work closely with you to make sure you understand and retain control over whatever you deem necessary.
Extract actionable insight with complex custom models.
Identify and categorise sentiment, a pulse on mindset.
Authenticate users to provide relevant and personal information.
Push and pull data between your chatbot and other services.
Send data to external and other applications with webhooks.
Conquer the world of channels like Alexa and Google Home.
Require specific responses before progressing a conversation.
Tap into mobile as a channel with features like broadcasts and lists.
In January 2017, Google partnered with Archant and ubisend to turn over 150 years of newspaper archives into a conversational chatbot.
