A unique, harmonious, and integrated stack of features
High-end chatbots are complex creatures built from a carefully assembled set of key features.
Instead of forcing pre-set features into your solution, ubisend helps by developing the exact combination you need for the results you want.
Natural language processing
Make it talk. Natural language processing (NLP) is the artificial intelligence engine that powers your chatbot's language.
Deploy your chatbot across multiple conversational channels, from Facebook Messenger to a web widget.
Prevent users from getting stuck in infinite conversational loops. After a series of failures, your chatbot steps aside and lets a human take over.
Design and train your chatbot to talk the way your business talks. Let it become the embodiment of your brand.
Always offer your chatbot users a way to skip the robotalk and get to a human, in one click of a button.
Your users' first interaction with your chatbot is key. Use it to educate them and get them to their goal quicker.
Enrich your chatbot experience with multi-media assets. Drive your users through their journey with videos, images, GIFs, and more.
Frequently asked questions
Give your users the help they need. Load your chatbot up with FAQs and watch it answer them all day, every day.
You can't improve what you can't measure. Your chatbot's dashboard displays the metrics you and your business care about.
Improve your chatbot's effectiveness, make your data work harder, extract complex insights. Make the robots do it.
Identify and categorise your users' sentiment throughout their interaction with your chatbot. Keep a pulse on your user mindset.
Keep information private and relevant. Users authenticate as part of their journey with the chatbot to access personal information.
Push and pull information between your chatbot and API-ready applications.
Push data from your chatbot into an external application with customised webhooks.
Integrate your chatbot into any platform or application; even proprietary software.
Explore the booming world of voice technology and voice chatbots, through channels like Alexa, Home, and more.
Force users to provide specific information before they can move to the next step of their conversational journey.
Beyond chatbot automation, tap into mobile messaging as a marketing channel with broadcasts, list building, and more.
Selling 119,000 products
This sales chatbot solution uses two core features, channels and human fallback, and two niche features, APIs and machine learning.Read the case study
Unclogging the HR helplines
This HR chatbot solutions uses one core feature, NLP, and two niche features, integrations and authentication.Read the case study
Handling support tickets
This service chatbot solution uses three core features, NLP, FAQ and fallback to human, and one niche feature, webhooks.Read the case study
Top quality chatbot solution
ubisend are a driven and determined team of professionals who provided us with the top quality chatbot solution we needed. Their fresh and enthusiastic approach to the task leave us in no doubt that we have picked the ideal provider to work with.”