Customers now expect your support team to be available 24/7, instantly and easy to contact. With chatbot technology, this is now possible at scale, without losing the human touch that makes you unique.Get in touch
Like most organisations with a successful product and tonnes of enquiries, you've tried live chat. This helped for a little while, but now you're facing the inevitable challenge: scaling.
We now live in an on-demand society. Customers expect immediate support. Providing this at scale, without losing your brand's unique voice, is becoming increasingly challenging.
ubisend integrates your chatbot into any live chat service your customers and staff already use.
Don't start from scratch. Your chatbot learns from existing FAQs, transcripts, emails and other digital knowledge.
Through a series of feedback loops, your chatbot becomes smarter at answering questions.
Your data is precious. Deploy the chatbot solution on your servers and keep the big corporates away.
Track and report on any data point gathered during your chatbot's conversations with customers.
Remove the compounding costs of a growing a service team. Your chatbot scales with you.
An average customer service chatbot can handle 40 to 80% of inbound enquiries.
Handle volume from launch, and automatically scale futher on-demand.
An average, our service solutions answer queries within less than a second.
Every day, more than 8 million individuals engage with our chatbots.
"ubisend has has been with us every step of the way on this journey, expertly turning our customer service chatbot idea into reality."