Customers now expect your support team to be available 24/7, instantly and easy to contact. With chatbot technology, this is now possible at scale, without losing the human touch that makes you unique.Get in touch
Like most organisations with a successful product and tonnes of enquiries, you've tried live chat. This helped for a little while, but now you're facing the inevitable challenge: scaling.
We now live in an on-demand society. Customers expect immediate support. Providing this at scale, without losing your brand's unique voice, is becoming increasingly challenging.
ubisend integrates your chatbot into any live chat service your customers and staff already use.
Don't start from scratch. Your chatbot learns from existing FAQs, transcripts, emails and other digital knowledge.
Through a series of feedback loops, your chatbot becomes smarter at answering questions.
Your data is precious. Deploy the chatbot solution on your servers and keep the big corporates away.
Track and report on any data point gathered during your chatbot's conversations with customers.
Need bespoke functionalities? Your chatbot is geared to scale with your business requirements.
Our customer service chatbots can handle 40 to 80% of inbound enquiries.
Handle volume from launch, and automatically scale as and when you need it.
An average, our service solutions answer queries within less than a second.
Every day, more than 8 million individuals engage with our chatbots.
"ubisend has transformed the way we approach customer service. Our custom-made chatbot has allowed us to provide our users with an instant service and saved staff resources."