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Service

Fine-tune the Customer Experience

Chatbots help service teams deliver a personalised, instant, customer service.

ubisend helps you meet expectations and delight.
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Customer service teams use ubisend for:

ubisend chatbot platform uses for customer service

Join the dots of customer service

Today's customers expect more. Support is no longer just about delivering the right answer within a reasonable period of time.

To become loyal, customers expect a connected and personalised experience. Contacting a business must be as quick and easy as talking to a friend.

The ubisend chatbot platform provides all you need to create a personalised, engaging, and instant customer service experience while improving first contact resolution and reducing cost.

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Empower customers to self-serve

Self-service frees up your time and resources. It's a win-win. Chatbots deliver an excellent and conversational self-service experience.

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Increase first contact resolutions

Customer service chatbots allow your customers to engage across any channel and get immediate answers, limiting the need for human escalation.

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Free up your support team

Chatbots help by dealing with the mundane and routine, allowing your team to focus on the more complex and high-value tasks.

Book a no-pressure tour of the chatbot platform.

See how it can help your service team. No obligations.
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How can chatbots help support?

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Latest Insights

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Working with Google and Archant

Google partnered with Archant and ubisend to turn over 150 years of newspaper archives into a conversational chatbot.

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"ubisend has has been with us every step of the way on this journey, expertly turning our customer service chatbot idea into reality."

Catherine Mendham, project manager at Content Consultants