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Keep your Support Organised

Allow your chatbot users to raise support tickets in a simple conversation. Manage, assign, and answer tickets from the ubisend platform.

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ubisend four dots Automation as an integral part of your support efforts

Automation as an integral part of your support efforts

Create the ultimate support experience by combining chatbots, ticketing, and live chat -- all in one powerful platform.

Allow users to raise tickets directly from their chatbot interaction. Tickets land in an easy-to-manage, central repository within the ubisend platform. Assign tickets to different agents and re-assign as the ticket develops, all with a single click. 

Monitor your team's performance through ticket history and insightful dashboards.

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Keep your business accessible

Enable your users to raise tickets in a simple chat. 

Users can raise tickets through a simple chatbot conversation, providing details of their query and contact information. 

Break down the barriers to your business through live chat tickets. Users can raise a live chat request, have it answered and their ticket resolved without leaving the chatbot.

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ubisend four dots Keep your business accessible