Our team of chatbot development and artificial intelligence experts have one mission: build the precise, tailored solution you need to solve your business challenges.Talk to our experts
Your company faces unique challenges that require innovative solutions. Our team of experts helps unpack these challenges and build innovative technology to solve them. We don't do out-of-the-box.
The world of artificial intelligence and chatbots is vast and complex. We have a proven track record helping companies like yours to incorporate AI into their business strategy.
Your chatbot is built to deliver results. Every feature serves a purpose.
Every aspect of your chatbot is built from the ground up to serve your requirements.
Your chatbot integrates with your existing tools and technical stack, for a seamless experience.
Your chatbot is built using technology compatible with your business' technology stack.
Security and privacy are a priority. We follow strict audit processes and hold ISO27001 and UK Government CyberEssential security accreditation.
Your chatbot project is handled by a team of dedicated experts, including AI specialists, project manager, account manager, and designers.
Our discovery team sits down with your project team to achieve a simple goal: put together a requirement and specification document. During this first phase, we discuss your high-level features, desired business goals, and how we will measure success.
Based on the initial discovery conversation, we put together a strategic approach to the project including timelines and roadmap. In this phase, our team of experts also allocate time to discuss the wider impact a chatbot can have on your business.
The proof of concept is a lightweight version of your project. Together, we handpick a few key features that will help us, within a three-month test, to prove your long term business case. This is an efficient, proven, and cost-effective first approach to your project.
After three months, our teams review the performance of your proof of concept. During this review, we list the improvement areas, analyse the data, and dig into the qualitative feedback from your chatbot users. This all informs the roadmap and next phases of development.
A chatbot is not a one-and-done piece of software. Your solution becomes better, faster, stronger with every iteration and learns with every conversation. Several training facilities are put into place to ensure your chatbot's knowledge deepens.
Once we have proven the business case, the sky is the limit. The next phases of development are entirely user-driven. We build your chatbot's roadmap with feedback from its users, admins, and project team.
Our natural language processing services are proprietary. This give you a unique level of control over your chatbot's language.
Our developers build your solution around a tech stack compatible with the frameworks you already use internally.
Our solutions can be cloud or self-hosted. We advise on infrastructure and optimal microservices to ensure minimal downtime.
On top of our proprietary tech, our teams can work with any NLP engine, programming language, and server infrastructure.
"ubisend’s fresh and enthusiastic approach to the task left us in no doubt that we had picked the ideal strategic partners to work with"