Create delight across 29 channels, all from one solution. Engage customers through the channel they prefer, whether it's Facebook Messenger, WeChat, Telegram, LinkedIn, Twitter, Slack and many more.
Chatbot, hybrid or human
Fully automated, AI-driven, direct to a human or a little of both? Take over conversations at any point and deliver a multi-channel, integrated experience.
Use the latest technology
What should you do with WeChat? How can you get the best conversion via Messenger? We're not just geeky developers, we have years of experience and data... and we're on your side.
Enterprise grade analytics
Report and segment based on interactions, conversation and purchase history. Export and directly connect to your other CRMs for deeper analysis and reporting. We bring out your inner geek.
Really reliable support
From enterprise grade SLAs to personal account managers and live customer support, we have Fortune 500 brands delivering millions of messages without missing a beat. You can expect the same level of service.
We support one and two-way messaging, images, audio, voice, gifs, video or good old text. You can also add payment processing, scheduling, ads or CTAs to your messages and automate responses.
Unclog your HR helpline
Help employees help themselves with a conversational HR chatbot, answering all their questions.More on ubiHR
Power up your support
Give your customers the instant support they expect through a know-it-all conversational AI solution.More on ubiSERVE
Supercharge your sales
Speed up sales cycle, grow basket sizes, and increase checkout rates with the best 24/7 AI-driven sales assistant.More on ubiSELL
A global impact for charities and NGOs
Part of ubisend’s mission is to enable charities and NGOs to communicate with those they're helping for free. We proudly provide free access to our technology for NGOs and non-profits.
We believe in a world where everyone has access to the information they need, and every chatbot we build helps to make this happen.Read how we help
The chatbot opportunity
What experiences will you deliver?
Pre-sales enquiries, funnel progression, conversational marketing, ecommerce via messaging apps, customer service, post-sale follow up and feedback, re-engagement? Chatbots can be as big as you can imagine.
Conversational marketing is here. It's happening right now. Engage in one-to-one, two way, conversation with anyone in the world. Personally or at scale. Welcome to the age of chatbots.
Over 2.5 billion people have at least one messaging app installed on their phone.
53% of people are more likely to spend money with a business they can contact via messaging app.
67% stated they are more likely to contact a business via messaging app over the next two years.
63.9% of consumers want businesses available and contactable via messaging app.Talk to us
How we develop a chatbot
1. We'll help you define your goals, metrics and draw up a definition of success. What do you want to achieve and what does success look like for you?
2. Work side by side with a member of our team to work out conversion points, conversational UX and message flow. We'll also help figure out the language and tone of your conversational brand.
3. Use our in-house analysis and data to decide which channels are best for your audience and target countries. Will you go broad and deliver an experience across all 29 of our channels? Or concentrate on just one or two?
4. Using our enterprise-grade infrastructure and SLAs, we will roll out, monitor and maintain your chatbot. You'll have direct access to all the conversations, data, reporting and metrics in real time.
5. Benefit from our best practice knowledge for driving chatbot opt-ins and retaining users. Monitor, analyse, measure, and, if necessary, iterate and optimise your chatbot.Start on your chatbot
We use ubisend to notify our readers through Messenger each time we publish a new scientific contribution on our site. Works perfectly and gets us instant traffic.