Monitor your chatbot's performance, metric by metric.
Over years of experience in the chatbot industry, the ubisend team has carefully selected a handful of valuable metrics you can use to track your chatbot's every move.
Measure the health of your chatbot's response times. Keep an eye on your most popular FAQs or conversations. Track engagement, successful and unsuccessful interactions, and user feedback.
Leverage your metrics to make better decisions, whether through your chatbot or within your business.