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LiveChat Integration

Connect ubisend to LiveChat and add a layer of automation on top of your customer support service. Take away the mundane with ubisend technology so your team can concentrate on what they do best, being human.

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Create a service desk ticket when a user requests support

Turn live chat features off when a service rep's out-of-office is on

Alert service reps of other open tickets by a customer

Transfer support tickets to the most qualified service rep

Inform HR of the specific lack of qualifications in the service team

Allow users to create a service desk ticket

Allow users to get a status update of their support ticket