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About ubisend

We are powered by late nights, coffee and our desire to share technology across the world.

Us, in a nutshell

ubisend can trace its roots back to 2001. Since then, we have been operating at the forefront of mobile messaging technology to deliver messages to over seven million people in 11 countries and 26 languages.

We are world leaders in providing the know-how, scalable infrastructure and efficient solutions across sectors, from SME to Fortune 500 enterprise.

Enterprise grade chatbots and conversational solutions are not just about manipulating, using, and storing significant amounts of data. It is not as simple as understanding and solving business problems or making sure marketing, sales, customer service and IT can peacefully co-exist.

The right enterprise chatbot solution is more than just the sum of its parts. It is overarching software and a brand-aware development that supports both practical business functions and unique organisational requirements.

At ubisend, we have been building enterprise level conversational interfaces and mobile messaging campaigns for a long time, and we have seen it all. No problem is too big or too small, and nothing makes us happier than solving them.

We use the latest in artificial intelligence to enable brands to communicate in machine-led personalised two-way conversations across 29 digital channels.

Basically, we build humans. The most trainable, dependable, scalable and on-brand humans a company will ever have. Some businesses use our machine-humans to respond to sales enquiries, deal with customer questions or complaints, and others more internally to take the burden off HR or to be a central point of up-to-date information.

What will your machine-human do?

A brief history of ubisend (so far!)

  1. 05/16: Work starts

    The four founders put their heads together and started to build the ubisend platform and develop the business model.

  2. 07/16: Public beta

    The solution was good enough (just about!) to let loose on a few non-family and friends. Public beta netted us over 8,000 subscribers. Not bad, huh?

  3. 09/16: Going live!

    Feedback was collected, bugs squashed and juicy features implemented. We were ready to go public!

Photo of Dean Withey ubisend

Dean Withey

Chief Executive Officer

As founder and CEO, my role involves thinking ahead and steering the long-term direction of ubisend. I believe digital technology improves lives; sharing access to knowledge is changing the way the world works. ubisend powers conversation and I’m honoured to work with the intelligent people that deliver it.

Photo of Joe Dixon ubisend

Joe Dixon

Chief Technical Officer

As founder and CTO, my role involves leading the engineering team and driving development of the ubisend application. I enjoy solving problems, building out new features and learning new technologies. In my spare time, I love to spend time with my family, travel and, time permitting, do my best to keep fit!

Photo of Alex Debecker ubisend

Alex Debecker

Chief Growth Officer

As founder and CGO, my role involves everything from marketing to sales. I enjoy geeking out on metrics, spending time monitoring dashboards and learning about everything that revolves around growth hacking. I also like playing video games, watching TV series and covering a song or two on my guitar.

Photo of Daphne Metland

Daphne Metland

Chief Content Officer

As founder, medical journalist and behaviour change specialist, my role involves developing new ways to deliver behaviour change content that really, really works. Good content empowers people, and ubisend represents the democratisation of knowledge. I love working with the ubisend team.


Get in touch

Speak to us

Head over to our contact page to see all the ways to get in touch.

Find us

ubisend Ltd.

Crown Place,
London, EC2A 4BT
United Kingdom

St. George’s Works,
51 Colegate,
Norwich, NR3 1DD
United Kingdom

0800 009 6180

Available at 8am – 8pm (GMT) Monday to Friday