Supporting customers who have purchased a product is an ongoing battle that is taking up more and more valuable service desk time.
With a chatbot on the ubisend platform, a conversation can be configured based on the returns and refund rules of your business. Set it up once and let customer self-serve the refund process you need them to go through.
It never makes a mistake; it never breaks the rules. It's there 24/7 saving your service staff time.