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Chatbot Case Studies

SalesSeptember 6, 2018

University Triage Chatbot in 2 Weeks

Our client is a popular UK-based university. Discover how a chatbot helps triage applying students and point them in the right direction.

Customer serviceSeptember 5, 2018

AI Layer Reduces Digital Agency Customer Churn

Our client wants help reducing customer churn. Discover how we applied an artificial intelligence layer on top of their processes to suss out where customers drop off.

MiscSeptember 5, 2018

Chatbot Raises 1 Million Laughs for Comic Relief

Our client wants something new, innovative, and fun to help them raise money for charity. Discover how we built PG tips' Monkey chatbot.

"ubisend's fresh and enthusiastic approach to the task left us in no doubt that we had picked the ideal strategic partners to work with"

Chris Amos, Project Manager

Archant Media Company

SalesSeptember 3, 2018

AI-driven Algorithm Helps 7 Million Customers

Our client wants a chatbot to help their customers navigate a complex product offering. Discover how an AI-driven chatbot helps over 7 million customers.

MiscAugust 30, 2018

Migrating a DIY Chatbot to a Custom Build

Our client had dabbled into chatbots using a free platform. They now needed the real deal. Discover how we helped them transition.

HRAugust 21, 2018

HR Chatbot Unclogs Helplines by 37%

Our client's HR department needs help servicing over 200,000 employees. Discover how an HR chatbot gave the team over a third of their time back.

"ubisend's chatbot technology has done wonders to our bottom line. Our sales chatbot is not just another sales tool. It has a real presence, an in-depth knowledge of our complex sales process, and a positive impact on our customers."

India Pride, Digital Marketing Manager

Autorama Group

MiscJuly 25, 2018

Google-funded Chatbot Planned Over 18 Months

Our client came up with a crazy idea and got it funded by Google. Discover how we're helping turn 150 years of newspapers into a chatbot.

Customer serviceJuly 11, 2018

FAQ Chatbot Reduces Customer Support Emails by 83%

Our client is... ubisend. Our support team gets hammered with repetitive questions every day. Discover how we built a chatbot to help our service department.

SalesApril 4, 2018

Online Media Chatbot Hits an 84% Read Rate

Our client needs to reach a wider percentage of their audience. Discover how a Facebook Messenger chatbot helped improve their engagement by 1,428%.

SalesNovember 30, 2017

Leasing Chatbot Increases Website Conversions by 28.3%

Our client wants to increase their website's conversion. Discover how a sales chatbot helps them convert a quarter of all website visitors into a lead.