Your service chatbot is a frontline agent. On average, 35% of enquiries can be answered from launch.
Your chatbot is there to help 24/7, on any channel. It never turns up late, gets grumpy or breaks the process.
Your solution scales with your demand and growth, learning and getting smarter every interaction.
Your chatbot and its management suite are deployed and cloud-hosted in record time.
Track the data that matters to you, and report through a bespoke, integrated, dashboard.
Ready for the big league? Your chatbot is primed for bespoke features, whenever you need them.
Deliver the best conversational experience to your customers. Your chatbot is powered by world-class artificial intelligence and natural language processing algorithms.
From out-of-the-box small talk to custom FAQs, you have complete control over your chatbot's knowledge and language.
Deliver an excellent customer service experience, everywhere.
Your chatbot is built to function across multiple channels. Instead of directing your customers to a new platform, serve them where they already are.
Want your chatbot to live on more bespoke channels? Talk to one of our experts to make it happen.
Your customers need help now.
This no-code customer service chatbot solution allows you to hit the ground running. Get set up in record time, access your chatbot management suite, and start helping your customers straight away.
Your chatbot comes with a carefully picked set of pre-built features including dashboard, metrics, customisable branding, website widget, and more.
Need more than the pre-built features? Our experts are here to help.
Brand consistency is important, particularly through a new communication channel.
To ensure you retain control, your chatbot's appearance and conversational UI is fully customisable to reflect your brand. Amongst others, you have control over:
Monitor the metrics that matter to you.
Your chatbot's management suit comes with a pre-built set of customer service metrics. Not enough? Create your own, custom set of metrics.
Measure your chatbot's performance via the KPIs your business cares about.
And many more...
Your chatbot and its management suite are cloud-hosted, allowing record time deployment. This also ensures your solution benefits from every performance or feature update we perform across our client base.
We take security and data protection very seriously.
Read our security & data protection measures.
12 weeks after implementing their chatbot, our client found a 22% reduction in enquiries hitting the customer service team’s inbox.
Your customer service chatbots can handle 40 to 80% of inbound enquiries.
Your solution can understand and answer 100s of topics and unlimited FAQs.
Always online, never turns up late, needs a vacation or gets sick. Your chatbot helps 24/7.
An average, our service solutions answer queries within one second.