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Bespoke Customer Service Chatbot

Deliver a world-class customer experience using the latest in artificial intelligence and chatbot technology.
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What problem was there with your order?
The jumper I ordered came damaged, both the packaging and the item itself. I want a refund.
I'm sorry to hear your jumper arrived damaged, let's get that sorted out for you. First of all, what's the order number?
Okay, it was order UBI-020316
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Learn more about customer service chatbots (and see one in action!)

Features & benefits of a service chatbot

Hit scale at affordable costs

To your customers, receiving instant help is not just important, it's expected. As your business scales, it becomes less and less cost-effective to grow a service team. Help your current workforce reach their KPIs and allow hit scale with a frontline customer service chatbot.
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Fully integrated and custom

We are not here to reinvent the wheel and give you more processes and software to login. Your customer service chatbot can be embedded into your current live chat tool and integrates with any third-party support desk software you use. Your solution is built to satisfy your specific requirements -- we don't do 'out of the box'.
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Latest Insights


Working with Google and Archant

In January 2017, Google partnered with Archant and ubisend to turn over 150 years of newspaper archives into a conversational chatbot.

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