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Enable clients to book, update and cancel appointments

You can share petcare advice and prompt clients to ring when regarding complex procedures.

The veterinary reception is a busy, and sometimes chaotic place. Receptionists often faced with checking in a patient while the phone is ringing like crazy.

A veterinary chatbot alleviates pressure, allowing owners to book, cancel, and update their pet's appointments without bothering your reception staff.

From a client perspective, they are no longer restrained to your opening hours to make an update. This means less missed appointments and less of the "oh sorry, I couldn't get through on the phone to say I was running late."

When booking routine appointments, such as worming treatments, chatbots guide clients through a seamless process that you can tailor to match your brand (feel free to include a few 'woofs' and 'meows').

For the more complex appointments, such as laparoscopic surgery, you can prompt clients to call the practice so you can book in their appointment and share relevant advice over the phone.

Alternatively, you can share pamphlets and veterinary advice directly via your chatbot. ubisend is an entirely flexible platform; use it to build a chatbot that meets your exact requirements.

ubisend can integrate with all leading, and custom-built, booking systems, such as Vetstoria and Planfy.

It also gives you complete control over GDPR and compliance, allowing you to choose how long data is stored and where it is stored.