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Customer serviceEbooks

The Customer Service Chatbot Case Studies Bundle

Unique insights into customer service chatbots

With this bundle, you will:

  • Discover the impact a customer service chatbot can have on a customer service department. From reducing the number of tickets to actually increase revenue, discover how businesses benefit from this technology.
  • Understand why the technology is getting rapidly picked. More and more businesses are looking to give their customers what they want: a fast, accurate, and conversational self-serve channel.
  • Learn from the success of others. Chances are we have solved the challenges your company currently faces. Find out how with these case studies.


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How companies like yours solve their support challenges

As the world progressed towards a more technology-focussed experience, so has customer service.

Businesses like yours have slowly had to adapt. The customer no longer wants to experience the call centre. Email support is not longer enough. Waiting is, essentially, no longer an option.

81% of consumers attempt to self-serve before potentially reaching out to a company's support team for help (source). Another 67% prefer to self-serve and would rather not have to talk to anyone (source).

These are statistics no one can ignore.

Through these handpicked case studies, discover how companies like yours solve their support challenges while giving their customers the experience they desire.

Grab the customer service chatbot bundle to learn more.