44% of consumers want quicker answers when communicating with a business
Your customer support staff are under triple stress: the need for speed, accuracy, and empathy.
Your chatbot answers with speed, extreme accuracy, and in a conversational way. Stop making your customers endlessly flick through FAQs and self-serve content. Welcome to the future of customer support.
Powered by AI
Your chatbot solution is powered by the most advanced artificial intelligence technology stack.
Measure customer sentiment
Keep an eye on customer satisfaction. All interactions are tracked and stored, ready for analysis and iteration.
No robotic-ness. Make your customers feel special with personal one-to-one, knowledgeable and instant support.
Make them feel heard
Unhappy customers want to talk now, not in two days. Give them the ability to satisfy their needs.
Your conversational chatbot integrates with advanced machine learning, helping it to stay at the top of its game.
Your personal support assistant
Your customers need to talk to a real human? Certainly. Your chatbot will notify your team and step aside.
Dealing with ticket overload
Successful businesses deal with large amounts of support tickets all the time. This Fortune100 is no exception.
Discover how a service chatbot reduced 48% of the workload. Overnight.
Unclogging the support inbox
Tech companies are flooded with complex questions about their services.
Discover how an AI customer service chatbot automated 83% of the enquiries, in the flick of a finger.
What can a customer service chatbot do for you?
In need of inspiration? This article covers the multiple ways a chatbot can help your customer service department.
How to vet your chatbot developers.
Ready to chat with chatbot developers? Use our worksheet to ask the right questions, rate, and pick the right team.
The ideal chatbot implementation strategy
We've perfected the way to scope and implement a chatbot within organisations of any sizes. This is our strategy.
Got questions? We have answers. Call 0800 368 8885 (for free).
Instant service and saving staff resources
ubisend has transformed the way we approach customer service. Our custom-made chatbot has allowed us to provide our users with an instant service and saved staff resources.