Teach your chatbot to recognise and answer your customers' most mundane and repetitive questions.
Create a helpful chatbot for your entire customer base. ubisend supports 60+ languages.
Be where your customers are. Your chatbot can live on 30+ website, social, or custom channels.
Replicate even the most complex support workflows into a simple and automated conversation.
Integrate your chatbot with the software you already use and love to enhance the customer experience.
Reap the benefits of chatbot automation without having to write a single line of code.
Use ubisend's built-in live chat or connect your current provider to be there for the customers who need a human touch.
Let customers raise support tickets. Route, claim, and manage them through a state-of-the-art ticketing system.
Add and remove agents with a single click, customise access levels to the app, and monitor performance through a customisable dashboard.
Automate the repetitive and mundane customer questions. Save precious time and resources.
Simple and easy to use. Create chatbots without ever needing to write a single line of code.
No need for a big tech stack overhaul. Your chatbot connects with the software you currently rely on.
Be wherever your customers are. Your chatbot can live on over 30 channels including websites and apps.
Automate for now and the future. Your chatbot scales with your and your customers' needs.
Give customers the extra help they might need with our built-in live chat features.
Customer service chatbots have shown the capacity to handle 40 to 80% of inbound enquiries.
Customers actively mark most answers from the chatbot as 'helpful'.
Your chatbot scales with demand, handling thousands of conversations at once.
UK council Breckland automates over 80% of their monthly enquiries with a customer service chatbot.
Yes, ubisend is a no-code chatbot and automation platform. You can guide customers through processes, set up live chat and answer FAQs without seeing a single line of code.
ubisend differs in three main ways. Firstly, ubisend is a
conversational workflow automation platform. This enables you to autonomously
serve customers while putting processes in place to make life easier internally.
Secondly, other leading platforms see automation as a secondary benefit, limiting the potential (if any) behind their chatbots. ubisend puts automation first, helping companies automate up to 80% of their interactions.
Thirdly, ubisend is used by businesses to solve all of their automation needs. HR, sales, and customer service solutions can all be created and managed from a central location. ubisend is your single tool for years to come.
Yes, all FAQs and conversations can be updated at a moment's notice using our completely no-code platform. For example, existing customers were able to add COVID-19 guidelines and information overnight.
Yes, ubisend’s API toolkit can connect to any third-party software. Our tech team is always more than happy to assist with any integrations.