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Better, faster, always-on.
Welcome to the future.

Let's explore the many benefits of an enterprise-grade chatbot.

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ubisend customers and chatbots

Why chatbots?

Incredible user engagement

Most B2C communication channels have lost their spark, and for good reason. It's just not the way consumers interact anymore. Messaging apps and social media have replaced emails and phone calls.

A chatbot will help bridge the communication gap between you and your audience.

How does ubisend help?

We enable your chatbot to reach your users across 29 communication channels (including Facebook Messenger, Slack, Line, SMS, Twitter and LinkedIn), wherever they are.

Our customers achieve an 84.8% average open and 53.7% average click rate.

ubisend chatbot user engagement

An always-on silent worker

A chatbot is your trusted and reliable employee. Always on time, always there to help, always accurate; it's working while your human employees are asleep, distracted, or busy.

Once set, a chatbot will perform the task it has been built to do, without fail, 24 hours a day, 7 days a week.

How does ubisend help?

We have strict SLAs we follow (and contractually sign with you) to ensure your chatbot is always online.

ubisend 24/7 chatbot

New and exciting trend

Chatbots are causing massive disruption across all industries, from acquiring pension scheme leads to offering beauty tips, and anywhere in-between.

The novelty of chatbots has had a great impact on consumers, allowing them to experience businesses in a completely new way through AI-driven conversational robots.

How does ubisend help?

While the excitement surrounding chatbots is new, our founders have been here since the start. With over 10 years' experience in mobile messaging and behaviour change, ubisend is uniquely positioned to help you build the chatbot solution you need.

babycenter chatbot ubisend

Data and metrics-driven

The excitement around chatbots is two-fold.

On one hand, the communication aspect and the ability for business to talk to individual consumers in real time, engaging in automated two-way conversations, at scale.

On the other hand is data, allowing businesses to monitor and measure interactions with consumers, and optimise experiences.

How does ubisend help?

The ubisend platform was built with data reporting in mind. Our easy-to-use dashboard allows chatbot owners to monitor activity at a glance or dig deeper into conversational metrics.

data and metrics from chatbots

Chatbots in a few words

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    Useful every step of the way

    Chatbots are effective on multiple fronts, from education (content distribution, drip campaigns and broadcasts) to lead generation (data capture, location and nurturing), sales (recommendations, add-to-cart and purchasing) and customer support (feedback capture, NPS and complaint management).

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    Personalisation at its core

    Our phrase "marketing to a segment of one" means chatbots can enable marketing features that are normally used on an individual level, to a much larger audience at scale.

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    Time and money saving

    We've built chatbots to reduce the pain in sales and customer support departments by introducing automated response and support flows. By taking over from humans at suitable points, these chatbot solutions have shown dramatic cost savings. What effect will a chatbot have on your business?

A wonderful way to reach my audience

good spa guide ubisend customer review

We integrated mobile messaging to send out weekly offers to our 100,000 user database. With a 47% click rate, it worked wonders.